Sustainable Coastlines has prepared this following protocol to guide how we do the things that we do at COVID-19 Alert Level 1.


Alert Level 1

Everyone can return without restriction to work, school, sports and domestic travel, and you can get together with as many people as you want.

    • If you’re sick, stay home. Don’t go to work or school. Don’t socialise.
    • If you have cold or flu symptoms call your doctor or Healthline and make sure you get tested.
    • Wash your hands. Wash your hands. Wash your hands.
    • Sneeze and cough into your elbow and regularly disinfect shared surfaces.
    • If you are told by health authorities to self-isolate you must do so immediately.
    • If you’re concerned about your wellbeing or have underlying health conditions, work with your GP to understand how best to stay healthy.
    • Keep track of where you’ve been and who you’ve seen to help contact tracing if needed. Use the NZ COVID Tracer app as a handy way of doing this.
    • Businesses should help people keep track of their movements by displaying the Ministry of Health QR Code for contact tracing.
    • Stay vigilant. There is still a global pandemic going on. People and businesses should be prepared to act fast to step up Alert Levels if we have to.
    • People will have had different experiences over the last couple of months. Whatever you’re feeling — it’s okay. Be kind to others. Be kind to yourself.

Protocol for our staff

  1. If anyone shows any elevated fever or symptoms (a cough or shortness of breath) of acute respiratory illness:  
        • Alert your manager who will inform the Leadership Team.  
        • Call the Healthline on 0800 358 5453 to enquire if they qualify for official testing.     
        • They are then to inform their manager(s) as to the result of this conversation. 
        • Any costs for testing or screening will be covered by Sustainable Coastlines. 


  2. Be supportive of each other through this ongoing situation.

  3. If anyone staff member, intern or volunteer needs to self-isolate, follow the guidelines set out by the Ministry of Health here.

  4. Practice cough and sneeze etiquette around the office. Cough or sneeze into your elbow or by covering your mouth and nose with tissues.

  5. Don’t touch your eyes, nose or mouth if your hands are not clean. 

The Flagship and office

  1. Educational signage will be displayed at The Flagship Education Centre. 
  2. Staff are encouraged to use the sink in the kitchen, or the public toilets where soap is available. Hand santiser is to be communicated as a less-effective back-up measure only. Wash your hands with soap and water often (for at least 20 seconds).
  3. Our toilets are to be locked when not in use to avoid use by the general public. 

Love Your Water and Love Your Coast events

  1. Contact tracing must happen at all events.
  2. We have already committed to clients that we will be fully transparent about our protocol. This protocol will be shared with clients, collaborators and other stakeholders on request as the Covid-19 journey continues.
  3. Event preparation

Any Event Director may cancel or postpone any event, including booked and ad hoc events at the Flagship Education Centre, if they are not happy with the level of risk presented. Any event director who elects to cancel or postpone an event must communicate this with stakeholders as soon as possible.

An Event Director may request a copy of any collaborating organisations protocol for review.

An Event Director who wishes to continue with an event will ensure the following is communicated with all event attendees:

  • If they or anyone they live with feels ill, they should not attend.
  • All attendees should follow cough and sneeze etiquette.
  • Bring gloves to the event if they have them available at home. Although we will have freshly washed gloves for those who need.
  • Wash and sanitise hands regularly.
  • The event may be cancelled at late notice due to the unfolding situation.
  • Our full Covid-19 Protocol is available on request.
  • During an Event

4. The event manager must ensure all attendees use the QR code to log their details for contact tracing.

  • The Health and Safety talk will reiterate all new COVID-19 related protocols for the day.
  • We will invest in a loud hailer for each office where we don’t have one.

Events at The Flagship

1. The event manager must ensure it is communicated with all event attendees:

  • If they or anyone they live with feels ill, please do not attend.
  • All attendees should follow cough and sneeze etiquette: Cough or sneeze into your elbow or a tissue (dispose of tissue immediately).
  • Wash and sanitise your hands regularly.
  • The event may be cancelled at late notice due to the unfolding situation.

2. Contact tracing must be recorded.

Kits for supported events, DIYs, and citizen science

DIY/Citizen Science kits are available. 


  1. Online education programmes will go ahead as normal.
  2. All Litter Intel Education Programme engagements should follow contact tracing requirements.
  3. Planning, booking and connecting with teachers included in all education activities should continue.

Litter Intelligence

Training Workshop/survey/audit:

  • If any workshops, surveys or auditing do go ahead face to face the following protocol must be used:
  • If anyone planning to attend feels ill, please do not attend.
    Contact tracing must be recorded.

Surveys, Audits and workshops:

  • Observe cough and sneeze guidelines.
  • Encourage everyone to wash their hands regularly.

IVHQ programme

All booked international volunteer placements have been rescheduled to start no earlier than 5 October 2020, this will continuously be updated as we learn more about travel restrictions in NZ.


  • The Leadership Team will review this document as required and will update by consensus, and will provide updates to the board when required.
  • Any decision to close Sustainable Coastlines premises, including offices, storage spaces and the Flagship Education Centre, will be communicated to all staff, board members, interns and volunteers.
  • Any resulting amendments to this protocol will be communicated to all staff, board members, interns and volunteers.
  • This protocol will be available on the Sustainable Coastlines website.